Privacy Policy for www.bluga.shop

 

Effective Date: [October 1, 2025]

This Privacy Policy describes how Bluga Shop ("we," "us," or "our") collects, uses, and shares your personal information when you visit, use, or make a purchase from www.bluga.shop (the "Site").

 

1. Information We Collect

 

We collect various types of information from and about users of our Site, including:

 

A. Personal Information You Provide to Us

 

This is information you voluntarily provide to us when you interact with the Site, such as when you make a purchase, register an account, or contact customer support. This may include:

• Identifiers: Name, shipping address, billing address, email address, phone number.

• Payment Information: Payment card details (processed securely by a third-party processor, we do not store full card numbers), and other payment-related information.

• Account Information: Username, password (encrypted), purchase history, and preference information.

• Communications: Information you provide when you communicate with us via email, chat, or contact forms.

 

B. Information We Collect Automatically

 

When you visit our Site, we automatically collect certain information about your device and interaction with the Site. This may include:

• Device and Usage Information: IP address, browser type, operating system, time zone, and the pages you view on the Site.

• Tracking Technologies (Cookies): Information about how you navigate and interact with our Site, including what products you view, what items you put in your cart, and the referring website or search terms that led you to the Site.

 

2. How We Use Your Information

 

We use the information we collect for various purposes, including:

• To Fulfill Orders: To process your transactions, ship your products, send order confirmations, and manage returns and exchanges.

• Customer Service: To respond to your inquiries, provide support, and manage your account.

• Site Improvement: To improve and optimize the Site's performance, design, and user experience (e.g., by generating analytics about how our customers browse and interact with the Site).

• Marketing and Advertising: To communicate with you about our products, services, offers, and promotions (where you have consented or where legally permitted).

• Security and Fraud Prevention: To screen for potential risk and fraud, and to protect the security and integrity of our Site and our customers.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

 

3. Sharing Your Personal Information

 

We share your Personal Information with third parties only to help us provide our services and fulfill our contracts with you, as described below:

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), shipping and fulfillment, data analytics (e.g., Google Analytics), and marketing.

• Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid request by a government or law enforcement authority.

• Business Transfers: If we sell or transfer all or a portion of our business or assets, your personal information may be among the items transferred.

 

4. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information.

• Cookies are small data files stored on your device that often include an anonymous unique identifier.

• We use cookies for the Site's operation (e.g., keeping items in your shopping cart), for performance/analytics, and for targeted advertising.

• You can set your browser to refuse all or some browser cookies, but this may affect your experience and limit some functionalities of the Site.

 

5. Your Rights and Choices

 

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Correct or Update inaccurate personal information.

• Request Deletion of your personal information.

• Object to or Restrict the processing of your personal information.

• Opt-out of receiving marketing communications from us by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us using the contact details provided below.

 

6. Data Security

 

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no internet transmission or electronic storage is ever completely secure, so we cannot guarantee absolute security.

 

7. Children's Privacy

 

Our Site is not intended for individuals under the age of [13]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request the information be deleted.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "Effective Date."

 

9. Contact Us

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or postal mail at the details below:

Bluga Shop Email: [finalboss@bluga.shop]